Warranty Information - Midwest Spa Covers & Accessories

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Limited Warranty

Midwest Spa Covers & Accessories warrants this spa cover to be free from defects in material and workmanship, under normal usage, for a period of 48 months from the date of delivery to the original consumer, provided that the original invoice is returned to Midwest Spa Covers & Accessories, prior to or simultaneously, or a warranty card is sent to Midwest Spa Covers & Accessories with any claim under this limited warranty. Such limited warranty does not cover damages caused by animals, fire, vandalism, excessive chemicals, improper installation and strain, snow load, excessive abuse or abrasion, acts of God or use for purposes other than that for which the cover was designed. Ordinary wear and tear, delamination and seam splitting due to improper handling are not considered to be a defect in workmanship or material. Damage resulting from use of a cover lift voids this warranty. The consumer must maintain and use the cover in accordance with Midwest Spa Covers & Accessories instructions provided. This warranty applies to a single residential use only.

Midwest Spa Covers & Accessories does not guarantee or warranty the foam core of this spa cover against any breakage, damage, or normal degradation. Standard water saturation warranty is for 36 months/(thirty six months, (effective 9/8/08), optional warranty is for 60 months(sixty months), effective 9/14/09. If the actual 1.5lb foam core half weighs 14lbs or more, or if the actual 2 lb foam core weighs 18lbs or more, foam is saturated and will be replaced, free or charge. Customer pays for all shipping costs. This spa cover is not designed to be a safety cover. Manufacturer will not be responsible for death, damage, or injury when used as such. Any expressed or implied warranty is limited in duration to 48 months from the date of delivery to the original purchaser consumer, unless state law prohibits such limitation. Warranty void if cover lift mounting brackets installed, structural modifications or attachments to cover are used. No refunds on custom made spa covers.

Midwest Spa Covers & Accessories shall not be liable for any incidental or consequential damages resulting from any defects in workmanship or material, unless such incidental or consequential damages are specifically provided by state law.

For service under the above warranty or for any information required concerning this warranty, forward your inquiry to Midwest Spa Covers & Accessories for servicing under the above warranty. The consumer must, at his own expense, unless state law requires otherwise, return the cover clean, dry and packaged to Midwest Spa Covers & Accessories within the 48 month warranty period. Midwest Spa Covers & Accessories., at its option will, within 30 days of receiving returned cover, repair free of charge, or replace (for the original consumer only) any cover manufactured by Midwest Spa Covers & Accessories., which; in Midwest Spa Covers & Accessories opinion, has shown a defect in workmanship or materials. If Midwest Spa Covers & Accessories elects to replace the cover; the original purchaser consumer shall pay based on the following pro-rated schedule:

Months 1-24            No Charge

Months 23-48          1/48 of the then current list price of a new cover for each full month remaining in the warranty period.

Note: The bottom of the spa cover will loosen and hang slightly after use. This condition is expected and normal.

Effective: 10/10/05 and replaces all prior warranties

CARE AND MAINTENANCE

Congratulations as the owner of a Midwest Spa Covers & Accessories. spa cover for your spa/hot tub. Your spa cover is made by from top quality materials, using exacting craftsmanship. Upon receipt of your cover, please inspect it. No returns will be accepted after 7 days after receipt from your dealer, unless covered by warranty. A moisture saturated cover will not be accepted for exchange or modification.

DO NOT

Use products that contain petroleum distillates, waxes, saddle soap, silicone, abrasives or alcohol !!!! Do not power wash. Use of these substances voids your warranty. The use of Armorall is not recommended.

Hang your cover by the fastener tabs, handles, pull on or lift cover by fastener tabs.

Splash chemicals on your cover, damage may result.

Walk, climb, jump or play on the cover.

Be under the cover when the cover is on the spa.

Place objects on the cover in cold weather or use snow shovel directly on the vinyl material.

Use a cover lift. Damage could result from using a cover lift; which voids your warranty, immediately.

DO

Periodically use a protective treatment designated for marine vinyl products. The material used for your cover is treated with ultra-violet(UV) inhibitors to help prevent fading. The use of a protective treatment, like 303 Aerospace Protectant is suggested, since it will prolong the life of your cover. The use of Armorall is not recommended.

Often clean dust and dirt off your cover with a mild soap and cool water. If you must use a cleaner/conditioner, be sure it is specially formulated for marine vinyl.

Make sure all water and snow is swept off and kept from accumulating on the cover. Snow accumulation may create a weight factor, which in time could bow or break the foam core or tear the cover. Foam core damage, of any type, for any reason, is not warranted.

Once a month, stand your cover on end in a warm area to let the excess moisture drain from it. Rinse the bottom with fresh water. The foam core of your cover has been wrapped and heat sealed in plastic film to retard absorption of water. Extra care will prolong its life.

A floating cover should be used to prolong the life of your cover.

WAIT 20 minutes before you put the cover on after adding chemicals

Attaching Fastener Straps Locks to the Tub : Do not pull on the fastener straps. Just take the slack out on the strap on the cover. Attach the female side of the lock combination to the cabinet with screws provided.

Using a Bar style Cover Lifting Device: Always flip half of the cover over, climb in the tub, lift from the middle until off the tub. Lift from behind to place back on the tub. Operating a lifter soley  from the side can tear the seam area, voiding your warranty. The cover lift bar twists in the seam area; which is destructive to the seam or fold and shortens it's life, even with the seamSaver Option.

Effective 9/1/09.

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Call first before stopping in. Call for directions to new location or See Contact Info page.
Phone: 651-203-0105 ( St. Paul / Minneapolis Area ) or 1-866-283-7647 ( Toll Free) out of this area Fax: 651-773-3910